When the Economy is Hurting, Do This More Than Any Other Thing…

When the economy is in rough shape, one of the primary considerations of business owners is to “cut back.” Cut back on expenses, cut back on staff, cut back in any way they can. I’m here to tell you one area you must not cut back on: Promotion! The key to doing well when the […] Read more »

A Simple “Thank You” Goes a Long Way!

When was the last time a business sent you a "thank you" card? Or just called to say "thanks" for being a customer? Recently? A few months back? Too far back to recall? Read more »

A Simple Way to Recharge Your Batteries

If you spend a good deal of your work day handling people who are difficult to handle, you may find yourself feeling pretty stressed out. I recall reading a simple, but very effective remedy from a book by L. Ron Hubbard: “One should go to a place that is very well populated such as a […] Read more »

Good Clients Versus Bad Clients…

Now that’s a bit of a strange title for a post. If a client is a client, then how could there be a “bad” client? Perhaps using the adjective “bad” is not quite appropriate, but when you have a client that makes unreasonable demands on your time, who rarely follows the advice you provide, complains […] Read more »

Email Reminders — Fast and Free

This is a very interesting service. Let’s say you send an email to someone about subject X, you can also set up a reminder about subject X to be sent out in two days, two weeks, even two months. This service lets you do it by simply using the “CC” or “BCC” field. If you […] Read more »

More Lessons From the World of Sports

When it comes to sports, I enjoy many of the things most spectators enjoy: the competition, the intensity, the passion to win, and of course watching extremely talented people do incredibly talented things. But I also enjoy the fine points of winning, the small details. What is very intriguing is watching how two or more players […] Read more »

Knowing the Score Makes a Big Difference

At the end of a sporting event, it’s absolutely clear who won and who lost. Records are often kept of the game that shows how everybody did. This guy got two hits and struck out once. This guy scored a goal and was involved in two penalties. This player had 18 points and 12 rebounds. […] Read more »

From Tom Peters – Short and Very Sweet

via www.youtube.com Tom Peters has indeed located a powerful quote here. And great advice to make it a screen saver or get a laminated version of it for your wallet. In essence, use and abuse the living daylights out of this quote. Read more »

Not My Responsibility!

Every so often, I like to spend an hour or so at my local Barnes and Nobles orBorders bookstore. I can be seen enjoying a mocha or caramel Frappacino while typing away at my laptop. As I come inside one fine afternoon, I see some papers flying around on the sidewalk just in front of […] Read more »